Building the next chapter for photo studios in Japan. Join the pilot.Join for free
TsumiraFoto
JPEN
Start for free
08 — AI enquiry summaries and staff assistance

Find the essentials. Keep the original in view.

Use Japanese and English summaries, extracted preferences and suggested next steps as support for staff reviewing the customer’s actual message.

Join the Founders PilotCapabilities and scope ↓
Conceptual scene of a photography team preparing a session and receptionAI enquiry summaries and staff assistanceIllustrative photograph
A moment from studio life.

A detailed enquiry from an overseas visitor.

A long message includes dates, a location and kimono preferences. Compare the extracted details and summary with the original before preparing a reply.

What this makes possible.
01

Get an overview.

Japanese and English summaries organise the enquiry and customer wishes as a starting point for reading.

02

Find the details to confirm.

Review extracted contact details, dates and plans, and classifications such as pricing, booking, changes or complaints.

03

People decide the next step.

Urgency, sentiment, interest and suggested actions support staff judgment. Confirm the context before acting.

Make it part of your day.
  1. 01

    Configure AI access

    Connect the studio’s DeepSeek API account.

  2. 02

    Review alongside the original

    Compare the summary, classification and extracted details with the message.

  3. 03

    Respond as a team

    Confirm details, reply and update progress.

Capabilities and scope

Japanese and English summaries
Summarise the enquiry and the customer’s wishes in Japanese and English.Requires the studio’s DeepSeek API connection. Staff should review AI analysis.
Enquiry classification
Classify enquiries such as pricing, availability, bookings, session information, changes, cancellations and complaints.Requires the studio’s DeepSeek API connection. Staff should review AI analysis.
Interest and spam assessment
Provide an assessment of booking interest and whether a message may be irrelevant or spam.Requires the studio’s DeepSeek API connection. Staff should review AI analysis.
Urgency and sentiment
Surface estimated urgency and sentiment to help staff identify messages needing attention.Requires the studio’s DeepSeek API connection. Staff should review AI analysis.
Extract details already supplied
Extract names, contact details, preferred dates and services that the customer actually supplied.Requires the studio’s DeepSeek API connection. Staff should review AI analysis.
Suggested next action and reanalysis
Show a suggested next step for the team and allow the enquiry to be analysed again.Requires the studio’s DeepSeek API connection. Staff should review AI analysis.
Questions & answers

Before you bring it to your studio.

Does this automatically reply to enquiry emails?

No. It analyses information for staff. The website’s conversational AI assistant is a separate capability.

Which provider is needed?

Current enquiry analysis requires the studio’s DeepSeek API connection. Review external terms and charges.

Are summaries always accurate?

No. AI may miss or misinterpret details. Verify dates, pricing and decisions against the original message and booking records.

Bring the next part of service together.

Back to customer care →
01

Family records for photo studios

Keep names, relationships, birthdays and personal preferences in one family record, ready for the next visit to your studio.

Explore this feature
02

Session notes and staff handovers

Separate lasting preferences from notes for one appointment, with visible note indicators before staff open the booking.

Explore this feature
Tsumira Foto · Founders Pilot

Make the next welcome feel like their studio.

Picture your own families, your team and your next appointment. Start exploring personal customer care in the Founders Pilot.

Join the Founders PilotPlatform access is expected to be free through June 2027.Browse all features →